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Shipping & Returns
Shipping Policy
At POV - House of Customization, we strive to get your order to you as quickly as possible. We offer a variety of shipping options to meet your needs.
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We offer free ground shipping on all orders over Rs. 5000 within the Pakistan. All orders under Rs. 5000 will be subject to a shipping fee of Rs. 200. We also offer expedited shipping for an additional fee.
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Orders will typically be processed and shipped within 3-5 business days after confirmation.
Return Policy:
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We are committed to providing our customers with high-quality products and exceptional customer service. If you are not 100% satisfied with your purchase, you may return it within 15 days of purchase for a full refund, exchange, or store credit. All returns must be in original condition, including all packaging and tags, and must be accompanied by proof of purchase.
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Exchange Policy:
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We are committed to providing our customers with high-quality products and exceptional customer service. If you are not 100% satisfied with your purchase, you may exchange it within 15 days of purchase for a different size, color, or style. All exchanges must be in original condition, including all packaging and tags, and must be accompanied by proof of purchase. Shipping and handling charges are non-refundable.
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If you have any questions or concerns about our policies, please contact us at abhmspov@gmail.com.